Question 1

Are you licensed and insured?

Accepted Answer

Yes. Berrong possesses the licenses, bonds and insurance that will ensure that you and the community are protected.

Question 2

How much will a new roof cost out of pocket compared to filing a claim?

Accepted Answer

With a copy of your insurance declarations page we can put together an accurate cost analysis to help you determine a budget and timeline for your property/community.

Question 3

Is Berrong a good fit for my commercial or multi-family project?

Accepted Answer

Berrong has substantial experience with commercial and multi-family projects.  We bring the expertise to meet your needs for your individual situation by customizing our recommendations for your unique situation.  We take pride in not only working with you throughout the project, but also beyond the project because your satisfaction is our guarantee.

Question 4

Do I have to use the contractor that my insurance company recommends when I file a claim?

Accepted Answer

No, your insurance company might have a preferred vendor list of contractors that they work closely with but your coverage is not contingent upon choosing one of these companies.  A contractor endorsed by the insurance company may be hesitant to oppose the recommendations of the insurance company for fear of jeopardizing their relationship. At Berrong Construction, we focus on returning your property to its pre-loss condition and while keeping your best interest in mind.

Question 5

What should we do if we believe our roof is damaged?

Accepted Answer

First, always reach out to a trusted contractor who has experience in this specific trade.  Berrong can not only provide a preliminary evaluation and assessment, but also provide a cost analysis based on your individual situation.  Second, if damage is prevalent and a cost analysis has been completed, you will know if it makes sense to alert your insurance carrier.  As you know, property insurance provides financial reimbursement in the event of damage; if your property is damaged and it makes financial sense to make a claim, file the claim.  Berrong can help you assess if your situation makes sense to do so.

Question 6

What is Berrong’s workmanship warranty?

Accepted Answer

We offer a 5-year workmanship warranty.

Question 7

What is the shingle manufacturer’s warranty?

Accepted Answer

Certainteed upgraded SureStart Plus Warranty is a 20-years on all materials and non-prorated coverage for materials and labor and removal of old shingles.

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